1. Introduction
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our stock investment community platform and associated services through WhatsApp, Line, Band, KakaoTalk, and other social media platforms.
This policy complies with major international privacy regulations including GDPR (EU), CCPA (California), PIPEDA (Canada), PIPA (South Korea), and PDPA (Japan).
2. Information We Collect
2.1 Personal Information
- Identity Data: Name, username, profile photo from social media platforms
- Contact Data: Phone number, email address (when provided)
- Profile Data: Investment preferences, risk tolerance, experience level
- Communication Data: Messages, comments, and interactions in our groups
- Location Data: Country/region information (with consent)
2.2 Technical Information
- Device Data: Device type, operating system, browser information
- Usage Data: Access times, pages visited, interaction patterns
- Analytics Data: User engagement metrics, feature usage statistics
- Cookie Data: Preferences, session information, authentication tokens
2.3 Social Media Platform Data
When you interact with us through social media platforms, we may collect:
- WhatsApp: Phone number, profile name, message content, group participation
- Line: Line ID, display name, status messages, sticker usage
- Band: Band profile, post interactions, file sharing activity
- KakaoTalk: Kakao ID, profile information, chat participation
3. How We Use Your Information
3.1 Service Provision
- Delivering personalized investment insights and market analysis
- Facilitating community discussions and group interactions
- Providing educational content tailored to your interests
- Sending real-time market updates and alerts
- Managing your account and preferences
3.2 Communication and Support
- Responding to your inquiries and providing customer support
- Sending important platform updates and notifications
- Conducting surveys and gathering feedback
- Moderating community discussions for quality and safety
3.3 Analytics and Improvement
- Analyzing usage patterns to improve our services
- Developing new features based on user behavior
- Monitoring platform performance and security
- Conducting research for market trends and insights
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your data with trusted service providers who help us operate our platform:
| Service Type |
Purpose |
Data Shared |
| Cloud Storage |
Data hosting and backup |
Encrypted user data |
| Analytics |
Usage analysis |
Anonymized usage statistics |
| Communication |
Message delivery |
Contact information |
| Security |
Fraud prevention |
Device and behavior data |
4.2 Social Media Platforms
We share necessary data with social media platforms to provide our services. This includes basic profile information and interaction data required for platform functionality.
4.3 Legal Requirements
We may disclose your information when required by law, regulation, or legal process, or to protect our rights, users, or the public.
5. Data Security and Protection
5.1 Security Measures
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Control: Strict role-based access controls limit data access to authorized personnel
- Monitoring: 24/7 security monitoring and threat detection systems
- Regular Audits: Periodic security assessments and vulnerability testing
- Data Minimization: We collect only necessary data and delete it when no longer needed
5.2 Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Active Users: Data retained while account is active
- Inactive Users: Data deleted after 2 years of inactivity
- Communication Records: Retained for 3 years for compliance purposes
- Analytics Data: Anonymized and retained for statistical purposes
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us analyze platform usage and performance
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into user behavior and engagement
6.2 Cookie Management
You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality. We provide a cookie consent banner that allows you to manage your preferences.
7. Your Privacy Rights
7.1 Universal Rights
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
7.2 Regional Specific Rights
GDPR (EU Users):
- Right to restriction of processing
- Right not to be subject to automated decision-making
- Right to lodge a complaint with supervisory authorities
CCPA (California Users):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
8. Social Media Platform Privacy
8.1 Platform-Specific Considerations
WhatsApp:
- End-to-end encryption protects message content
- We access only publicly available profile information
- Group participation is managed according to WhatsApp's policies
Line:
- Messages are encrypted during transmission
- We comply with Line's data protection standards
- Location data requires explicit consent
Band:
- File sharing is monitored for security purposes
- Group activity data helps improve our services
- Poll and survey responses are used for market insights
KakaoTalk:
- Chat data is processed according to Korean privacy laws
- Emoji and sticker usage provides engagement insights
- Plus Friend interactions are tracked for service improvement
9. International Data Transfers
We may transfer your data internationally to provide our services. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent protection levels
- Certification schemes and codes of conduct
- Specific safeguards for sensitive personal data
10. Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly and take steps to prevent future collection.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify users of significant changes through:
- Email notifications to registered users
- Announcements in our social media groups
- Prominent notices on our platform
- Updated version dates and change summaries